Encouraging Vulnerable Customers to Obtain Support from Financial Services Firms
Vulnerable customers encouraged to seek support from financial services firms Fewer than half (42%) of vulnerable customers have disclosed their personal circumstances to firms, according to the City regulator. People affected by a vulnerability, such as a health condition, a low ability to withstand financial shocks or low financial and/or digital literacy levels, were also […]
How Influencers are Demystifying Finance and Increasing Accessibility on TikTok and YouTube
How influencers are making finance more accessible, from TikTok to YouTube From knowing where to start investing your money to budgeting tips and saving to buy a home, the world of finance and the complex terms used can feel overwhelming. This prompted more people — and particularly younger generations — to turn to social media […]